Subject
...
Can I make changes to my order?
Can I cancel my order?
Where is my order?
I have received the wrong item.
I'm missing an item from my order.
My order has been cancelled but it appears that I have still been charged.
Why has an item been cancelled from my order?
Why has my whole order been cancelled?
My bank is showing two charges for my order.
My parcel is shown as having been delivered, but I have not received it.
Why has my order not been delivered and returned to you?
How do I return an item?
I believe an item is faulty.
I have returned an item but I have not been refunded for it.
I cannot log into my account.
I would like to comment about one of your stores.
Delete my account.
Razlog za stik z nami
...
Sprememba naslova
Sprememba nastavitev
Zapri moj račun (stranka, ki plača takoj)
V mojem paketu manjka izdelek
Stroški dostave
Prejel sem napačne izdelke
Moja pošiljka je označena kot dostavljena, vendar je nisem prejel
Kje je moje naročilo?
Kreditni račun Studio Pay
Preklic mojega izdelka
Želim več informacij o izdelku
Moj izdelek ima napačno personalizacijo
Moj izdelek je poškodovan/pokvarjen
V mojem izdelku manjka eden od delov
Ponudba ni bila upoštevana pri mojem naročilu
Pomoč pri obstoječi vrnitvi
Želim vrniti izdelek
Potrebujem pomoč pri prijavi
Imam težave z uporabo aplikacije
Imam težave z uporabo spletne strani
Imam vprašanje v zvezi s kodo za popust/darilno kartico/dobropisom
Frasers Plus
Sprememba naročila
Preklic artikla
Potrebujem več informacij
Sem že stranka/zaposleni
Sem že stranka/delodajalec
Pomoč v trgovini
Plačila s kartico
V12 Finance
Izbriši moj račun
Prednaročilo
